From new product roll outs to customer engagement, associate training is essential to the success of your brand and products. At MCG, our team empowers associates at all levels via product education, use and role playing. Our extensive experience allows us to customize a program specific to your products and customers.
- Deliver brand specific training materials
- Provide features, benefits and use of products
- Conduct classroom training
- Role playing
- Review of commonly asked questions
- Provide seamless two-way communication on associate feedback, voids, and opportunities